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Knowledge Base

Auto Renewal

This article explains the Auto‑Renewal feature for products and services in a Crazy Domains account. It describes how auto‑renewal works by default, including the timing of renewal charges and notifications, as well as the consequences if a renewal fails. The article also provides instructions for turning auto‑renewal on or off, managing credit cards linked to auto‑renewal, and handling renewals in bulk.

 

Auto- Renewal is a beneficial feature available for all Crazy Domains products and services. When you buy any of our plans or services, we set them for automatic renewal by default to avoid interruptions in your subscriptions.

With our Auto- Renewal service, your domain, website, or other services are protected against expiration and falling into redemption, which is too costly to recover.

  • Free or discounted products or domain names will automatically renew at their recent price by the end of their free or discounted subscription terms.
  • Auto Renewal and charges happen seven days before the product or service expires.
  • You will receive the Auto Renewal notices 30 days, seven days, and one day before the auto- renewal.
  • When automatic renewal fails, we will notify you through email so you can renew manually.
  • You can turn off the Auto Renewal at any time.

 

  1. In your Crazy Domains Account, open the product that you want to manage.
  2. On the product Overview page, find the Auto Renew row.
  3. Switch on or off the Auto Renew button

 

To ensure uninterrupted service, all products with auto-renew enabled must be linked to a valid credit card. You must assign a primary credit card to your account, which will be used by default for all auto-renewing products.

 

To manage all your Auto Renewals, read this guide: How To Set Up and Manage Credit Card Payments for Auto-Renewals

 

 

 

 

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