How To Set Up and Manage Credit Card Payments for Auto-Renewals
This guide explains how to set up and manage credit card payments for auto‑renewals in your Crazy Domains account. By the end, you’ll understand how to assign a primary credit card, manage auto‑renew settings, and ensure your products renew without interruption.
How auto‑renew payments work
To keep your services active, all products with auto‑renew enabled must be linked to a valid credit card. Each account requires a primary credit card, which is used by default for all auto‑renewing products.
If you make a purchase using a credit card for the first time, that card is automatically saved and set as your primary card. You can update or change this setting at any time after the purchase.
Adding or removing credit card
You can manage your saved credit cards from your account’s Payment Settings.
- Credit cards used for first-time purchases are automatically saved as your primary card for auto-renewals.
- You can change or disable the primary card used for auto‑renewals if you prefer not to use it in the future.
- Note that removing a card may affect products that rely on it for renewal.
Refer to your payment details page to add or remove cards as needed.
Managing credit cards for Auto Rewew
You can view which credit card is connected to each product and whether auto-renewal is enabled:
- Go to your account Payment Settings.
- Click on the Auto-Renew tab.
- From here, you can:
- See all your credit cards and their associated products
- Check the product's expiry date, renewal period, and assigned credit card
- Confirm if auto-renew is active for each product
This way, you can easily track the status of all your products and their connected payment methods.
FAQs
No, if the payment method you selected fails, we cannot charge another card or payment method automatically. In the event of an auto-renewal billing failure, you'll receive a payment failure notification with instructions on how to complete the payment manually.
Yes, you can delete the primary card even if it’s the only one on file. However, this will automatically disable all associated auto-renewals.
- If you have more than two cards on file:
You’ll need to manually set another card as the primary before deleting the current one.
- If you only have two cards on file:
The second card will automatically be set as the new primary when you delete the current one.
You’re all set!
You now know how to manage credit card payments for auto‑renewals and keep your products renewing smoothly.