My Profile - Crazy Domains Account
This article describes the My Profile section in the Crazy Domains Account Manager. It explains how to access the page and provides an overview of the available tabs: My Details (for personal, security, and preference settings), My Wallet (for payment methods and invoices), Notification (for product and account updates), and Advanced Support (for requesting paid technical assistance).
Within your Crazy Domains Account is the My Profile page, where you can update your account information and manage your account security settings. To access it, just click My Profile on the left sidebar menu and you should see the following tabs.
Here's a brief description of each tab's contents and which settings you can update.
My Details
Manage your personal information, security settings, and other account details in this section.
| Personal
View and update your account name, address, city, state, phone numbers, birthdays, and other personal info. |
| Security
View and update your email-on-file, username, password, and call-in pin. This is where you enable the two-step verification and connect your social logins to your Crazy Domains account. |
| Preferences
View and edit your default currency, languages, and time zone, then set how you want us to contact you — via phone or email. |
My Wallet
This section displays your payment information.
| My Payments
Add your credit card details, update your credit card details, or connect your PayPal account through this section. You can also enable or disable the auto-renewal of your future purchases here. |
| Invoices
Go to this page to view or download all the invoices for your product purchase. |
Notification
We’ll send product news and account updates through this section. All messages are arranged with a subject of the notification, plus the sending date and the status of the message.
Advanced Support
| Support Request
If you need quick and dedicated support for a complicated issue, you can request additional services and support from senior-level administrators, developers, engineers and agents for only $99 AUD per hour. NOTE: We will do our best to complete your request within the allotted time. If the task cannot be done within the time specified, we will give you a revised estimate. We recommend 1 hour for basic tasks and 2 hours for complex ones. |
| History
Shows your previous Advance Support requests, as well as the duration of support and fees you paid. |