Manage DNS records in Account Manager

Before you begin

DNS records on the DNS Settings tab only take effect when your domain uses our name servers (sometimes written as nameservers):

• With standard DNS: ns1.crazydomains.com and ns2.crazydomains.com
• With Premium DNS upgrade: ns1.dnspackage.com and ns2.dnspackage.com

If your domain uses other name servers, and you wanted to use the Account Manager DNS zone, change them to ours. To know how to change name servers, read the Change your name servers article.

Access your DNS in the Account Manager

You can manage your DNS records on the Domain Registration management page in your Account Manager.

1. Log in to your Account Manager.
2. On the Dashboard, under My Products, find the product card for your domain.
3. On the Domain Registration product row, click MANAGE.
4. Select the DNS Settings tab.

Add DNS records

Have the record values from your website, email, or other provider ready, and then follow these steps:

1. Go to the Account Manager DNS Settings tab.
2. Click ADD RECORD.
3. In the record type list on the Add Record row, select the type you need, such as A, CNAME, or MX.
4. Click ADD. An empty row for your record appears.
5. Enter the values your provider gives you:
   
   In the Sub Domain field, leave it empty for your main domain, or enter the subdomain, such as www, blog, default._domainkey, or _dmarc.
   
   The other fields depend on the record type:

   Record type	Fields	What to enter
   A	IP address	The server’s IP address, such as 192.0.2.10
   CNAME	Hostname	The hostname the record points to. Must be a domain format, such as any.yourdomain.com
   MX	Priority, Hostname	The mail server’s priority and hostname. For example, priority is 5, hostname is mail.yourdomain.com
   TXT	Content	The text value, such as a domain verification code, or SPF record. For example, v=spf1 xxxx
   SRV	Priority, Weight, Port, Hostname	The service priority, weight, port, and hostname.
   CAA	Tag, Flag, Hostname	issue or issuewild, 0 or 128, and the authorised certificate authority

6. Click UPDATE.

Edit DNS records

Editing a record opens every record of the same type for editing, so check that you change the right row. Follow these steps:

1. Go to the Account Manager DNS Settings tab.
2. On the row of the record you want to change, click the pencil icon.
3. Change the values in the record’s fields.
4. Click UPDATE.

Delete DNS records

Before you delete a record, check that no service, such as your website or email, still needs it. Follow these steps:

1. Go to the Account Manager DNS Settings tab.
2. On the row of the record you want to delete, click the bin icon.
3. Review the details of the DNS record you will be deleting.
4. Click YES, DELETE to confirm.