How To Configure Auto-Reply Messages in Plesk

This article describes how to configure auto‑reply messages for an email account in Plesk. It provides step‑by‑step instructions to enable auto‑reply, set the message subject and content, choose a format, specify forwarding options, limit reply frequency, attach files, and schedule an automatic end date.
 

To configure your Auto-Reply message in Plesk, follow the steps below:

1. Access your Hosting Manager.
2. Click Mail from the left-side menu.
3. Under the Email Addresses tab, click on the Email address that you wish to manage.
4. Click on the Auto-Reply tab from the top-menu.
5. Select Switch on auto-reply.
    

   NOTE: To manually disable Auto-Reply, come back to this step and deselect this option.

6. Provide the following information for your Auto-Reply message:
    

   Auto-reply message subject	Enter the subject of the Auto-Reply email. (required)
   Message format	Choose between Plain text and HTML; although Plain text is recommended as it is supported and readable by all email clients.
   Auto-reply message text	Enter your actual Auto-Reply message.
   Forward to	Enter an email address where you'd like the message to be forwarded to.
   Send an automatic response to a unique email address no more than (times a day)	Specify the maximum number of days that an Auto-Reply message gets to be sent for each specific email address. (required)
   Attach a file	Click the Choose File button if you'd like to attach a file, click the Remove link on its left to delete the file, and click the Add an attachment link below it to add more files.



7. Select the Switch off auto-reply on option and set the date beside it if you want your Auto-Reply message to be disabled automatically on the set date.
8. Click OK to save.

You've just configured your Auto-Reply messages in Plesk. For questions, or if you need any assistance in configuring auto-reply messages in Plesk, please don’t hesitate to contact us.