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Knowledge Base

Domain and Product Contacts: Permission Levels

This article defines the permission levels assigned to each contact type (Registrant, Admin, Tech, and Billing) for products and domains within a Crazy Domains account. It serves as a reference guide, specifying which actions each contact can perform across different product categories, including domain names, web hosting, email hosting, Exchange hosting, online marketing products, Site Builder, and add‑ons.

 

Use this guide to determine the permission level of a domain or product contact when delegating a domain or product to another account.

 

Domain Name

Registrant

Admin

Tech

Billing

View Registry Key ✔ ✖ ✖ ✖
Renew ✔ ✔ ✔ ✔
Delete ✔ ✔ ✔ ✔
Lock/Unlock Domain ✔ ✔ ✔ ✔
Turn on/off Auto-Renewal ✔ ✔ ✔ ✔
Sell Domain ✔ ✖ ✖ ✖
Manage Domain Certification ✔ ✖ ✖ ✖
Manage Domain Guard ✔ ✖ ✖ ✖
Update Name Servers ✔ ✔ ✔ ✖
Add Host Record ✔ ✔ ✔ ✖
Park Domain ✔ ✔ ✖ ✖
Update DNS ✔ ✔ ✔ ✖
Modify registrant ✔ ✖ ✖ ✖
Modify admin contact ✔ ✔ ✖ ✖
Modify tech contact ✔ ✖ ✔ ✖
Modify billing contact ✔ ✖ ✖ ✔
Assign admin contact ✔ ✖ ✖ ✖
Assign tech contact ✔ ✖ ✖ ✖
Assign billing contact ✔ ✖ ✖ ✖

Web Hosting

Registrant

Admin

Tech

Billing

Access Control Panel ✔ ✔ ✔ ✖
Renew ✔ ✔ ✔ ✔
Change Domain ✔ ✔ ✔ ✔
Delete ✔ ✖ ✖ ✖
Upgrade ✔ ✔ ✔ ✔
Auto-Renewal ✔ ✖ ✖ ✔
Buy Site Backup ✔ ✔ ✔ ✔
Access Stock Photo ✔ ✔ ✔ ✔
Upgrade Other Hosting Features ✔ ✔ ✔ ✔
Modify Registrant ✔ ✖ ✖ ✖
Modify admin contact ✖ ✔ ✖ ✖
Modify tech contact ✖ ✖ ✔ ✖
Modify billing contact ✖ ✖ ✖ ✔
Assign new admin contact ✔ ✖ ✖ ✖
Assign new billing contact ✔ ✖ ✖ ✖
Assign new tech contact ✔ ✖ ✖ ✖

Titan Email Hosting

Registrant

Admin

Tech

Billing

Add Storage ✔ ✔ ✔ ✔
Assign new admin contact ✔ ✖ ✖ ✖
Assign new billing contact ✔ ✖ ✖ ✖
Assign new tech contact ✔ ✖ ✖ ✖
Buy more mailbox acounts ✔ ✔ ✔ ✔
Delete ✔ ✖ ✖ ✖
Modify admin contact ✔ ✔ ✖ ✖
Modify billing contact ✔ ✖ ✖ ✔
Modify registrant ✔ ✖ ✖ ✖
Modify tech contact ✔ ✖ ✔ ✖
Renew ✔ ✔ ✔ ✔
Turn on/off Auto-Renewal ✔ ✔ ✔ ✔
Upgrade ✔ ✔ ✔ ✔

Exchange Hosting

Registrant

Admin

Tech

Billing

Access Control Panel ✔ ✔ ✔ ✔
Assign new admin contact ✔ ✖ ✖ ✖
Assign new billing contact ✔ ✖ ✖ ✖
Assign new tech contact ✔ ✖ ✖ ✖
Delete ✔ ✖ ✖ ✖
Modify admin contact ✔ ✔ ✖ ✖
Modify billing contact ✔ ✖ ✖ ✔
Modify registrant ✔ ✖ ✖ ✖
Modify tech contact ✖ ✖ ✔ ✖
Renew ✖ ✔ ✔ ✔
Turn on/off Auto-Renewal ✖ ✔ ✔ ✔
Upgrade ✔ ✔ ✔ ✔
Upgrade Other Hosting Features ✔ ✔ ✔ ✔

Online Marketing Products

Registrant

Admin

Tech

Billing

Manage Online Marketing Hub Dashboard ✔ ✔ ✔ ✔
Renew ✔ ✔ ✔ ✔
Delete ✔ ✖ ✖ ✖
Upgrade ✔ ✔ ✔ ✔
Auto-Renewal ✔ ✔ ✔ ✔
Modify registrant ✔ ✖ ✖ ✖
Modify admin contact ✖ ✔ ✖ ✖
Modify tech contact ✖ ✖ ✔ ✖
Modify billing bontact ✖ ✖ ✖ ✔
Assign new admin contact ✔ ✔ ✖ ✖
Assign new billing contact ✔ ✖ ✖ ✔
Assign new tech contact ✔ ✖ ✔ ✖

Site Builder

Registrant

Admin

Tech

Billing

Access Control Panel ✔ ✔ ✔ ✔
Manage SEO ✔ ✔ ✔ ✔
Manage Business Directory ✔ ✖ ✔ ✔
Buy Another Site ✔ ✔ ✔ ✔
Build Site ✔ ✔ ✔ ✔
Change Domain ✔ ✖ ✖ ✖
Renew ✔ ✔ ✔ ✔
Delete ✔ ✖ ✖ ✖
Upgrade ✔ ✔ ✔ ✔
Auto-Renewal ✔ ✔ ✔ ✔
Modify registrant ✔ ✖ ✖ ✖
Modify admin contact ✖ ✔ ✖ ✖
Modify tech contact ✖ ✖ ✔ ✖
Modify billing contact ✖ ✖ ✖ ✔
Assign new admin contact ✔ ✖ ✖ ✖
Assign new billing contact ✔ ✖ ✖ ✖
Assign new tech contact ✔ ✖ ✖ ✖

Add-ons

Registrant

Admin

Tech

Billing

Renew ✔ ✔ ✔ ✔
Download Certificate ✔ ✖ ✖ ✖
Delete ✔ ✖ ✖ ✖
Update Certificate Details ✔ ✖ ✖ ✖
Auto-Renewal ✔ ✖ ✖ ✔
Modify registrant ✔ ✖ ✖ ✖
Modify admin contact ✖ ✔ ✖ ✖
Modify tech contact ✖ ✖ ✔ ✖
Modify billing bontact ✖ ✖ ✖ ✔
Manage Business Directory ✔ ✖ ✖ ✖
Assign new billing contact ✔ ✖ ✖ ✖
Assign new tech contact ✔ ✖ ✖ ✖

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